Our website uses technology to collect information about its use, to distinguish between users, to help us provide
you with a good experience and to allow us to improve the site and the service we offer. This means that when
you visit our website, cookies or similar technologies will be placed on your computer or other device.
We may collect personal data, this is data which identifies or can be used to identify you as an individual,
including online identifiers such as your IP address. It also includes pseudonymous identifiers (e.g. strings of
numbers or letters) if it is possible for us to identify you from these.
privacy information in the section marked ‘Cookies’.
What are cookies?
Cookies are small text files that are placed on your computer, smartphone or other device when you visit our
website. A cookie file is stored on your device and allows us to recognise you and make your visit easier and
more useful to you when you revisit our website.
Cookies allow us to recognise users (where appropriate), tailor the content on our website to fit the needs of our
website’s visitors and helps us improve the user experience. Without certain types of cookies enabled, we can’t
guarantee that the website and your experience of it are as we intended it to be.
This includes where available, your IP address and pseudonymous identifiers, operating system and browser
type and, depending on the cookie, also includes the reporting of statistical data about our users’ browsing
actions and patterns.
Types of cookies
The length of time a cookie stays on your device depends on its type. We use two types of cookies on our
Session cookies are temporary cookies which only exist during the time you use the website (or more strictly,
until you close the browser after using the website). Session cookies help our website remember what you chose
on the previous page, avoiding the need to re-enter information and improve your experience whilst using the
Persistent cookies stay on your device after you’ve visited our website. For example, if you tick a ‘Remember my
ID’ box when you log on to a system, a persistent cookie will be used, so that the website remembers you the
next time you use it. Persistent cookies help us identify you as a unique visitor.
We also categorise our cookies to help our customers understand the specific reason for each cookie.
Essential cookies: These cookies are essential for the running of our website.
We would recommend this type of cookie is not disabled for the following two reasons:
- they allow us to remember your cookie preferences;
- they allow us to see if something isn’t working properly, so we can fix it quickly.
Experience and Insight Cookies
These cookies help us to make sure you have the best possible experience on our website:
- they help us to make the website easier to use and help you find what you need more easily;
- they help us to test and improve the content you see; and
- we can understand if you found out about our products and services through a partner website.
reach our website and the path they take through it. This helps us improve our service to you. We use Google
Analytics to help us understand how to improve our website, what our most popular content is, and where we
have issues that need fixing.
Third party websites
We recommend that you check the privacy and cookies policies of those websites for information about the
cookies they may use and the collection of personal data. We can’t accept any responsibility for any content
contained in these third party websites.
How you can control and delete cookies
Cookies help you get the most out of our website. You can however set up your browser to delete or refuse some
or all of them, or to notify you when you are sent a cookie and therefore choose whether or not to accept it. You
may also delete or refuse, some or all of the cookies, on our website at anytime.
Please remember, if you do delete some or all your cookies, some features on our website may not work and
your experience on our website may be affected. Unless you’ve adjusted your browser settings so that they’ll
your browser settings and continue using our website. Cookies will then be sent to and from our website.
website or clear cookies stored by the browser every time you close your browser to avoid your email address or
other details being displayed in the log on field to a subsequent user of our website.
under data protection law.